Privacy Policy

Last updated: 20/04/2026

Craig Harmer / Seclusion Foundation (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, retreats, and digital products.

1. What Information We Collect

We may collect personal information including:

  • Full name
  • Email address
  • Phone number
  • Billing and payment details
  • Booking and purchase information
  • Any information you provide via forms, emails, or consultations

We may also collect non-personal information such as:

  • IP address
  • Browser type and device
  • Website usage and pages visited
  • Cookies and tracking data

2. How We Collect Your Information

We collect your information when you:

  • Book a retreat or service
  • Purchase a digital product
  • Subscribe to our emails or newsletters
  • Submit a contact or enquiry form
  • Interact with our website

3. How We Use Your Information

We use your information to:

  • Process bookings and payments
  • Deliver services, retreats, and digital products
  • Communicate with you about your booking or enquiry
  • Send newsletters, updates, and offers (you can unsubscribe at any time)
  • Improve our website and services
  • Meet legal and regulatory obligations

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties where necessary, including:

  • Payment providers (e.g. Stripe, PayPal)
  • Email marketing platforms
  • Website hosting providers

We may also disclose information if required by law.

5. Cookies & Website Tracking

Our website uses cookies and similar technologies to:

  • Improve user experience
  • Analyse website traffic
  • Deliver relevant content

You can disable cookies in your browser settings at any time.

6. Email Communications

If you subscribe to our emails, you may receive updates, retreat information, and promotional content.

You can unsubscribe at any time using the link provided in our emails.

7. Storage & Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.

However, no online transmission is completely secure, and we cannot guarantee absolute security.

8. Access & Correction

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or outdated information

To do so, please contact us using the details below.

9. Retention of Information

We retain personal information only for as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Craig Harmer / Seclusion Foundation
Email: hello@craigharmerspiritualadvisor.com.au
Website: https://craigharmerspiritualadvisor.com.au

Your Consent

By using our website, purchasing our products, or engaging in our services, you consent to this Privacy Policy.